A few hours after the “Buongiorno Vita-Event”, Ultimo returned to Instagram and responded to the anger of fans who stayed outside the Colosseum event. In fact, despite purchasing tickets, virtual viewers who were unable to access the event due to the service interruption of the LIVENow streaming portal received thousands of complaints via Twitter. Finally: “We are too many. I will tell you what the situation was like later, but now is not the time.
Last Reply to the fans left over from the live concert at the Colosseum in Rome. A few hours after the event, the singer wanted to give a personal response to all those who were unable to broadcast the concert live through the LIVENow portal. There have been many complaints on Twitter, and users complained that they could not access the site even though they had already bought a ticket. “Thank you for your email, our staff is processing the request, we will contact you as soon as possible”, Is the answer after sending an email with a request for help to everyone.
Ultimo’s reply: “We have too many”
After the concert in the splendid atmosphere of the Colosseum, Last He posted a post on his Instagram profile to all fans who could not watch his concert in real time: “This time we stood out again and we managed to crash the server hosting the event”, He wrote. It may not be enough to appease the anger of virtual audiences excluded from the event, but the singer still wants to explain in person what happened:
guess what? Nothing happened to us too much. Later, I may want to tell you how well you performed in the heart of my city, but this is not the time. Now, I just want to tell everyone who has purchased a ticket but failed to participate in the live broadcast, that the ticket will still be available for the next 48 hours. Good morning life will belong to you at 01:00, everyone belongs to you!
Complaints from Ultimo fans
Angry fans posted thousands of reports on Twitter, condemning the damage caused by the LIVENow platform, which would have guaranteed their existence in the event that had been waiting for a while: “I don’t even have the power to cry, I am desperate and speechless. I have been waiting for the concert for a few days, except for the countdown, and then it was completely dark and saw nothing,” Write a fan. Another complaint: “Livenow’s response to my complaint is that I can see that he has recorded the desired records multiple times a week. Scandal, shameful.” At the same time, LIVENow announced that “Buongiorno Vita-the event” will be available to those who have purchased tickets online before 10 pm on Saturday, April 24, although it can help comfort fans who have been broadcast live through streaming media, they hope to participate live.