Sometimes, you must go all out at the deepest moments of the crisis. Bloemkwekerij Bloom Makery explained how to deliver directly to customers within corona time.
Bloom Makery already has an online store, but it is only available through retailers. During the corona outbreak, it also decided to start supplying directly to consumers through online stores. Their gerbera provides connection and a positive attitude.Joyce Lansbergen explained how she interacted with Marcel van Wijk, Operations Director of Cream, a full-service agency that provides website and online application development, made the online store a success.
This webinar introduces how to deliver directly to consumers through e-commerce (d2c) Provide more customer data, which can also be used to optimize B2B processes. In addition, it handles wThere is every opportunity around online personalization,d2c’s impact on customer service and logistics processes, andWhy is it wise to set the d2c campaign as an independent brand.
host: Eric van Hall (Editor-in-Chief Mediaweb)
Presenter: Joyce Lansberg (Bloom Makery) and Marcel van Wijk (Cream)
Collection: E-commerce live